Customer Care Executive — Kaya Skin Clinic, India (2017 – 2023)

• Managed front desk operations and client handling
• Scheduled appointments and managed bookings
• Handled calls and responded to client inquiries
• Recommended services and explained treatment packages
• Maintained client records and follow-ups
• Coordinated schedules with service staff
• Managed inventory and supported daily operations

Front Desk Executive / Reception Supervisor — UAE (Salon)

• Managed front desk operations and ensured professional client experience
• Handled phone calls, walk-ins, and appointment scheduling
• Processed billing, cash handling, and daily reconciliation
• Maintained client records and ensured follow-ups
• Coordinated with staff to ensure smooth workflow
• Supported daily salon operations and client satisfaction