Receptionist

Position

Receptionist

Tech ID

2770086914

Age

Salary

4500

AED

Years of experience

Years

Marital Status

Married

English Fluency

Intermediate

Ethnicity

India

Current Location

Chennai

Portfolio

View Portfolio

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Nov 2021 to till date Salon Manager Zazzle Salon & Bridal studio - Chennai, Tamil Nadu.  Ensured that the salon is clean, neat & hygienic. Checked signage, steps, sofa, reading material, flooring, AC, lightings are clean, in place & hygienic.  Maintained staff records, including salaries and working schedules.  Promoted services, products and discounts on social media.  Handled appointments – walk-ins and telephone and assign SSPs  Addressing and resolving client complaints regarding salon services and employee behavior.  Processing clients’ payments and maintaining accurate financial records.  Preparing work schedules for salon staff.  Setting goals for each staff member, evaluating staff performance, and providing training and overall guidance Oct 2020 to Nov 2021 Assistant Manager Toni & Guy – Chennai, Tamil Nadu.  Handled appointments – walk-ins and telephone and assign SSPs. Honor all appointments. Made sure SSPs keep their service station & tools ready before starting a service. Valued the customer’s time. For clients who do not re-visit, followed up after 40 days.  Oversee daily salon operations.  Organized employees’ shifts, considering peak times and seasonality  Maintained Daily sales report, Monthly sales report, Daily Activity report and reported Sales of the day to the management. R. REETHI School Dietician Paavai Group of Institutions– Namakkal, Tamil Nadu. Jun 2014 to Apr 2017 Salon Manager Sara Salon & Spa– Trichy, Tamil Nadu. May 2017 to Sep 2018 Salon Manager Green trends Salon & Spa– Trichy, Tamil Nadu Jun 2013 to May 2014 Oct 2018 to Feb 2020 Salon Manager Zazzle Unisex Salon & Bridal studio– Trichy, Tamil Nadu. Ensured that the salon is clean, neat & hygienic. Checked signage, steps, sofa, reading material, flooring, AC, lightings are clean, in place & hygienic.  Made sure employees wear clean & neat uniforms, grooming well and paying attention to personal hygiene.  Build relationships with clients. Welcomed customers with a warm smile & ensure that they are seated comfortably. Offered refreshments/magazines. Enquired about services and provide good consultation. Assigned appropriate SSP for chosen service. Mentored SSPs on client engagement.  Made sure all steps are followed and correct products used(as per SOP) for each & every service. The time taken for each service was done as prescribed in the SOP. Received payments from clients and track all transactions.  Handled appointments – walk-ins and telephone and assign SSPs. Honor all appointments.  Maintained Daily sales report, Monthly sales report, Daily Activity report and reported Sales of the day to the owner.  Ensured all areas of the Spa are kept clean and well maintained at all times.  Ensured the guest experience is relaxing and in accordance with the hotel's standards.  Ensured proper inventories of all operating Salon &Spa equipment are conducted in line with audit standards in order to effectively manage operational cost.  Ensured that all stock and cash items are kept safely under lock and key.  Regularly monitor all equipment for the proper functioning in the Salon & Spa to ensure maximum guest satisfaction.  Raising store requisitions of all operational items as and when required.  Adhered to local, state and federal laws and regulations regarding school nutrition standards.  Monitored and enforced quality standards for school food services and supervising meal preparation.  Addressed diner complaints with kitchen staff and served replacement menu items promptly.  Maintained high standards of cleanliness and sanitation.  Preparing standard and cyclic menu for large scale cooking with product specifications along with dietary modifications and nutrition information.  Preparing and maintaining records and reports related to dietary activities.  Oversee daily salon operations.  Organized employees’ shifts, considering peak times and seasonality.  Ordered beauty products, like creams and essential oils and replenish stock.  Ensured all beauty treatments meet high quality standards.  Maintained staff records, including salaries and working schedules.  Promoted services, products and discounts on social media.  Received payments from clients and tracked all transactions.  Kept updated records of costs and revenues (e.g. daily, monthly and quarterly).