Receptionist
Position
Receptionist
Tech ID
2770087310
Age
24
Salary
2500
AED
Years of experience
6
Years
Marital Status
Single
English Fluency
Fluent
Ethnicity
Kenya
Current Location
Ras Al-Khaimah
Portfolio
View Portfolio
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Experience
Receptionist & Secretary at Djor Beauty Lounge, UAE (February 2024 - Present): Welcomed clients, scheduled appointments, managed bookings, directed front desk operations, promoted products and services, managed financial records. Front Desk Receptionist at Serena Hotel, Kenya (February 2023 - December 2023): Delivered guest service, handled reservations, addressed guest concerns, coordinated with departments, contributed to guest reviews.
Education
- Diploma in Health Records and Information Technology, Kenya Medical Training College, Nairobi, Kenya (September 2018 - December 2022)
Duties & Skills
Languages: English (Native), Russian (Intermediate). Guest Relations: Front Desk Operations, Client Service Excellence, Conflict Resolution. Reception & Administration: Appointment Scheduling, Reservations Management, Office Coordination. Customer Service: Client Retention Strategies, Problem Solving, Upselling Services. Technical Skills: Microsoft Office Suite, CRM Systems, POS Systems, Digital Marketing Basics (Social Media). Soft Skills: Communication, Multitasking, Organizational Skills, Team Collaboration. Additional: Greetings customers, scheduling appointments, maintenance of salon, inventory control.
