Experienced and highly motivated Branch Manager with over 10 years of progressive experience in the beauty and wellness industry. Proficient in overseeing day-to-day salon operations, handling team performance, managing retail targets, preparing detailed reports, and delivering exceptional client service. Adapt at working under pressure with strong communication, leadership, and organizational skills. --- **Experience** **Admin Manager** Omorfia Group/TJB 2018 - Present - Successfully manage operations of two high-end salon branches, ensuring seamless coordination across teams, schedules, and services. - Achieve and surpass monthly revenue targets consistently through effective planning, strong team motivation, and strategic customer service approaches. - Conduct monthly business review meetings with the management team, presenting KPIs, action plans, and growth strategies. - Expert in generating and analyzing a variety of performance reports including: - Monthly P&L summaries - Retail sales vs. target - ATV (Average Ticket Value) - Service category breakdowns - Client retention and rebooking trends - Daily/weekly revenue performance **Manager / Admin** Lqlita Ladies Salon 2010 - 2018 - Led daily operations of a high-end salon ensuring seamless client experience - Tracked and reported sales KPIs including ATV, conversion rates, and retail performance - Managed a team of hairstylists, therapists, and front desk staff - Trained new hires and conducted monthly team meetings and evaluations - Maintained inventory, handled supplier coordination, and oversaw expense control I have several years of experience in the beauty industry, where I worked my way up to manegerial position.In that position, i was responsible for client relations,team scheduling and ensuring a high standard of customer service.Successfully manage operations of two high-end salon branches, ensuring seamless coordination across teams, schedules, and services.