Receptionist
Position
Receptionist
Tech ID
2772555046
Age
34
Salary
5000
AED
Years of experience
9
Years
Marital Status
Single
English Fluency
Fluent
Ethnicity
India
Current Location
Dubai
Portfolio
View Portfolio
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Experience
15th January 2014 to 20 February 2018 VEDAA’S Mumbai as a Spa and Salon Manager. 10th March 2018 to 10th December 2022: Eva Wellness as a Spa Manager. 15th December 2022 to 30th August 2024: Iyasya Salon and Spa at Fourpoints Hotel as a Spa and Salon Manager. Presently working with The Good Skin Project at Vihangs Palm Club Thane Mumbai as a Front office Manager at the Skin Clinic.
Education
Indira Gandhi national open university 12th Intermediate in 2007 with science stream with second division. High school in 2003 with science stream with first division.
Duties & Skills
Responsible for interviewing and hiring new staff members. Monitored all services and ensured compliance to all health and safety codes. Assisted in salary management, cash flow. Greeted all guests and provided daily orientation tour of the spa facilities and services. Designed marketing materials (manuals, website, and brochures) and use communication channels to effectively and efficiently communicate towards a target audience. Managed and balanced inventory, supply orders and schedule demand. Maintained sales and inventory records. Deliver excellent customer service, at all times, ensuring guests’ comfort and safety. Deal with all enquires in a professional and courteous manner, in person, on the telephone or via e-mail. Assist in keeping the Spa clean and tidy, at all times. Deal with customer complaints in a professional manner. Manage and maintain the administration of all bookings, cancellations and no-shows, in line with company policy. Complete all daily administration tasks as required. Be involved and contribute at team meetings. Carry out instructions given by the management team and head office Job Description. Always adhere to all company policies and procedures and licensing laws.
