Receptionist Aug 2023– Present Beauty Time Dubai, UAE  Assist walk-in clients and clients with booked appointments  Offer other services aside from the customer's original booking.  Check regularly the cleanliness of the salon to keep its standard.  Set expectations to each client the length of the service and the price.  Assure each customer is having a wow factor and satisfaction before leaving the store.  Answer phone calls or messages from whatsapp or IG in timely and well mannered.  Maintain the reception clean and tidy and with welcoming ambience.  Read all emails and respond if necessary.  Assist client on processing payment using card or cash.  Handles complaints and assure issue will be resolved before client leaves the shop.  Monitor the sales, upselling and send the report daily. Receptionist Dec 2021 – April 2023 , also consider this data for anything addiotnal if its duplicated content just use once: Assist clients with bookings and inquiries Inform other services being offered and even membership and packages Assist client with their payments using cash or card Monitor stocks and inventory Make the report and submit it daily, weekly and monthly Replies to all whatsapp, email, IG messages Monitor the cleanliness as per baladia ruleDuties: Assisting walk-in and booked clients, offering additional services, maintaining salon cleanliness, setting service expectations and prices, ensuring customer satisfaction, answering calls and messages, maintaining reception area, processing payments, handling complaints, monitoring sales and upselling, briefing technicians and hairstylists, managing supplies and inventory, clerical duties, customer service and technical support including billing inquiries and troubleshooting.