Receptionist Hagos Spa - Manama, Bahrain Jan - April 2025 Restaurant Manager Break A Wing Fried Chicken House — San Jose del Monte, Bulacan, Philippines | 2019 – 2021 Managed daily restaurant operations, ensuring excellent food and service quality. Handled customer relations and efficiently resolved complaints. Trained staff to uphold high service standards and maintain a positive dining experience. Oversaw inventory, monitored stock levels, and coordinated with suppliers. Data Admin, Researcher and Trainer HotelsCombined Pty. Ltd. — Remote/Freelance | 2016 – 2019 Performed data entry, document sorting, and file updates. Ensured accuracy of data and responded to customer inquiries via email. Collected records and analyzed data to support company operations. Directory Assistance Operator Stellar Philippines Inc. — Quezon City, Philippines | 2013 – 2015 Provided information assistance and maintained accuracy in delivering directory services. Customer Service Representative Acquire Asia Pacific Philippines Inc. — Mandaluyong City, Philippines | 2009 – 2010 Managed customer inquiries, promoted products, and resolved issues via phone and chat. Customer Service Representative PeopleSupport Philippines — Makati City, Philippines | 2006 – 2007 Delivered exceptional customer service and provided technical support. Built strong client relationships through effective communication. Spa Receptionist – Bahrain Duration: January 2025 - April 2025 Greeted and welcomed clients, providing a warm and professional first impression. Scheduled appointments, managed bookings, and coordinated therapist schedules efficiently. Handled incoming calls, emails, and customer inquiries with excellent communication skills. Maintained client records and managed the spa's front desk operations. Promoted spa services and products, contributing to increased sales and customer satisfaction. Processed payments and managed cash register with accuracy. Ensured cleanliness and organization of the reception area.