Team Supervision, Strong Communication and Interpersonal Skills, Comprehensive Knowledge of Customer Service Procedures, Business Administration Expertise, Proficient in Developing and Implementing Processes and Procedures, Employee Management, Integrative Negotiation Skills, Expertise in Zenoti POS, Proficient in Microsoft Excel, Outlook, and PowerPoint, Excellent Multi-tasking and Operational Efficiency, Advanced Document Management Skills, Friendly, Adaptable, and Flexible in All Situations, Quick and Effective Decision Making