Receptionist

Position

Receptionist

Tech ID

2772963656

Age

Salary

3500

AED

Years of experience

Years

Marital Status

Single

English Fluency

Fluent

Ethnicity

Sri Lanka

Current Location

Dubai

Portfolio

View Portfolio

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Experience

Customer Service Representative at Al Kabayan Travel and Tourism 06/2023 - Present Dubai, UAE
Receptionist at Dial Home Ladies Salon 02/2021 - 05/2023 Dubai, UAE

Education

- Diploma in Information & Communication Technology, ICBT Southern Campus, 01/2019 - 05/2020, Galle, Sri Lanka
- Diploma in English, ICBT Southern Campus, 01/2019 - 01/2020, Galle, Sri Lanka
- GCE Advanced Level Exam (Equivalent to High School Diploma), Department of Examinations, 08/2018, Colombo, Sri Lanka

Duties & Skills

• Greeted clients and directed them to the appropriate beauty station.

• Booked, confirmed, managed appointments using phone & WhatsApp.

• Processed payments and issued receipts for cash/card transactions.

• Maintained a tidy reception and waiting area for all salon clients.

• Answered client inquiries regarding services, prices, and promotions.

• Updated and managed client records & appointment contact details.

• Promoted & cross-sold salon services, products, and special offers.

• Welcomed walk-in clients scheduling appointments as available.

• Monitored inventory & reordered products based on requirements.

• Prepared daily reports & ensured compliance with salon procedures.

Customer Service, Sales and Upselling, Communication Skills, Negotiation Skills, Problem-Solving, Time Management, Product Knowledge (Travel & Tourism), Booking And Reservation Systems, Relationship Building, Attention To Detail, Adaptability and Flexibility, Complaint Resolution.