Manager
Position
Manager
Tech ID
2773139344
Age
24
Salary
6000
AED
Years of experience
1
Years
Marital Status
Married
English Fluency
Fluent
Ethnicity
Morocco
Current Location
Ras Al-Khaimah
Portfolio
View Portfolio
Click on the image to view the full portfolio
Experience
Bedashing Beauty Lounge 2024-2025 RECEPTIONIST & SALES - Delivered premium customer service by welcoming clients, managing appointments, and ensuring a high-quality salon experience. Promoted and sold salon products and services, consistently working toward and achieving monthly sales targets. Managed store inventory: tracked stock levels, monitored product usage, placed replenishment orders, and ensured proper storage. Managed daily operations and ensured timely preparation of precise sales and performance reports for management. Resolved client concerns with professionalism, fostering loyalty and repeat business. Maintained a clean, organized, and welcoming lounge environment in line with brand standards. RAS AL KHAIMAH HOTEL 2022-2024 RECEPTIONIST FRONT DESK - Greet and assist guests, ensuring a seamless check-in and check-out experience. Manage reservations and bookings with accuracy and attention to detail. Promote and sell hotel packages, consistently working toward achieving sales targets. Provide professional and timely information to guests in person, by phone, and via email. Handle guest inquiries and resolve concerns proactively to maintain high satisfaction levels. Perform front desk administrative duties while ensuring records are organized and up to date. NORA'S PASTRY 2021-2022 Cashier - Accurately processed cash, credit, and check transactions while maintaining excellent customer service. Scanned and recorded purchases, ensuring efficiency and attention to detail during checkout. Balanced and reconciled cash drawers at the beginning and end of each shift with consistent accuracy. Maintained a professional and friendly approach to enhance the customer experience and encourage repeat business. Rimo Home 2019-2020 Sales Associate - Assisted customers in selecting furniture pieces that matched their style, needs, and budget. Demonstrated product features, materials, and functionality to enhance customer understanding and confidence. Recommended complementary items to maximize sales and improve the customer experience. Delivered personalized service, contributing to customer satisfaction and repeat business.
Education
BACHELOR'S DEGREE IN LITERATURE AND HUMANITIES MOHAMMED V HIGH SCHOOL 2018-2019 ENGLISH DEPARTMENT IBN TOFAIL UNIVERSITY 2019-2020 FIRST AID TRAINING CERTIFICATE Moroccan Red Crescent 2023-2024 CERTIFICATE IN ENGLISH FOR TOURISM - HOTEL RECEPTION AND FRONT DESK Alison Education Platform 2022
Duties & Skills
- MS Office Suite - Cash Register Operations - Communication & Teamwork - Customer Service & Hospitality - Problem-Solving - Client Counseling - Responsibility & Adaptability - Basic Medical Procedures - Microsoft Excel - Collaboration / Teamwork - Negotiation
