Administrative operations oversight, office administration, appointment scheduling, organizational skills, time management, attention to detail, financial management, budget analysis, billing and invoice processing, KPI monitoring, strategic planning support, customer service, client relationship management, staff supervision, team collaboration, interdepartmental communication, problem resolution, proficiency in Microsoft Office, Osiris, CMIM, Cerba, Phorest, Adrenaline, multilingual communication (Arabic, English, French), and process improvement.
