Manager
Position
Manager
Tech ID
2773175561
Age
31
Salary
14000
AED
Years of experience
8
Years
Marital Status
Single
English Fluency
Fluent
Ethnicity
Egypt
Current Location
Abu Dhabi
Portfolio
View Portfolio
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Experience
N.Bar Branch Supervisor, The Grooming Company, Dubai: November 2020 – October 2021. Cashier/Receptionist, Tips & Toes Beauty and SPA Centre, Dubai: January 2018 – October 2020. Customer Retention Representative, Raya Contact Center, Cairo, Egypt: June 2017 – December 2017. Customer Service Representative, Xceed, Cairo, Egypt: November 2016 – May 2017.
Education
Bachelor's Degree in Accounting, Faculty Of Commerce Mansoura University, Mansoura, Egypt September 2012 — May 2016
Duties & Skills
Managed and supervised a diverse team, Built and maintained client relations, Planned and executed meetings, Managed branch operations, Identified and reported defective parts, Developed and implemented new procedures, Trained new employees, Performed daily audits, Managed branch budget, Achieved Top Seller of the Month, Addressed client questions and needs, Balanced cash register, Handled customer complaints, Learned and followed store policies, Assisted customers, Answered incoming calls, Updated client's information, Resolved customer complaints, Handled high-volume inquiries, Created a knowledge base, Responded to calls efficiently, Explained solutions, Utilized software and tools, Engaged in active listening
