Founder & Manager – Rasha Designs Center (Syria) JAN 2016- FEB 2025 • Established and managed a beauty and tattoo center offering a variety of services, including skincare, makeup, nail care, and tattoos. • Oversaw daily operations such as staff scheduling, appointment management, and inventory control. • Built and maintained strong client relationships by understanding their needs and ensuring high satisfaction. • Led marketing and promotional efforts to attract new clients and retain existing ones. • Managed finances, set pricing strategies, and ensured profitability. • Recruited, trained, and supervised staff to uphold service quality standards. • Ensured compliance with health and safety regulations. • Handled procurement and supply management to support smooth operations. Giorgio Armani (Dubai Mall) Client Advisor MAR 2010-SEP 2015 • Advised customers on suitable products and provided personalized service, including makeup consultations and product recommendations. • Delivered high-end client experiences by assisting VIP customers and maintaining strong, ongoing client relationships. • Maintained visual merchandising standards by refreshing displays and ensuring products were showcased in an appealing, luxury-oriented manner. • Monitored and managed inventory levels, ensuring product availability and accurate stock tracking. • Generated daily and weekly sales and performance reports to support store management in operational decision-making. • Acted as a brand ambassador by promoting the Giorgio Armani image, elevating the in-store customer journey. • Recruited new clients and developed a well-organized customer database to drive loyalty and consistent sales.