Receptionist
Position
Receptionist
Tech ID
2776281627
Age
41
Salary
10000
AED
Years of experience
3
Years
Marital Status
Single
English Fluency
Fluent
Ethnicity
Türkei
Current Location
Marburg
Portfolio
View Portfolio
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Experience
Hotel Manager 01/2023 - 06/2024 *Hotel Stümpelstal - Marburg* Management and leadership of a hotel, as well as the development of software solutions. Implementation of software applications to optimize hotel operations. Customer service and ensuring high-quality guest experiences. Personnel management and training of employees in technology. Analysis of operational processes and continuous improvement through technological innovations. Self-employed as a Web Designer 01/2016 - 01/2023 *Self-employed - Stadtallendorf* Development and implementation of software solutions for clients. Programming in various languages and platforms. Customer consulting and requirements analysis for custom software projects. Quality control and troubleshooting in existing applications. Management and maintenance of client relationships, as well as acquisition of new projects. Flight Attendant 01/2015 - 01/2016 *Avanti Air GmbH - Haiger* Providing care and service to passengers during the flight. Ensuring compliance with safety regulations and procedures. Communicating with passengers and resolving conflicts. Assisting in emergencies and medical situations on board. Collaborating with the flight crew for a smooth flight operation. Flight Attendant 05/2013 - 10/2014 *Sun Express Deutschland GmbH - Köln* Passenger care and service during the flight. Ensuring compliance with safety regulations and procedures. Communicating with passengers and resolving conflicts. Assisting in emergencies and medical situations on board. Collaborating with the flight crew to ensure a smooth flight operation. Self-employed as a web designer 01/2011 - 01/2013 Self-employed - Köln Development and programming of websites and web applications Design and creation of user interfaces and graphic elements Accounting and management of own business Client consultation and sales of web design services Marketing activities for customer acquisition and retention. Sales Manager/in 04/2011 - 05/2011 Multisyst GmbH - Düsseldorf Customer support and consultation on products and services Sales of technical solutions and products Building and maintaining customer relationships Proposal and contract management Analysis of customer requirements and development of tailored solutions. F&B staff (Food and Beverage staff) 09/2007 - 04/2010 Movie Park Germany - Bottrop Serving and assisting guests in various areas of the park Serving drinks at various sales points Setting and decorating tables in restaurants and cafés Coordinating with other departments for efficient guest service Ensuring a pleasant atmosphere and guest satisfaction. Service staff 05/2004 - 07/2007 Hof Wessels GmbH - Herten Serving and assisting guests in the Bauercafé and on the terrace Serving drinks in the beer garden and indoor areas Setting and decorating tables for various occasions Customer service and fulfilling individual guest requests Collaborating with the kitchen team for smooth service operations. Service counter staff 01/2002 - 12/2003 Murphy's Irish Pub - Türkei - Alanya Preparing and serving drinks according to the pub's standards Setting tables and ensuring an appealing atmosphere Billing and cash management at the end of each workday Customer-oriented interaction and fulfilling individual customer requests Adhering to hygiene and safety standards in the service area.
Education
Duties & Skills
Management organizational development Communication with clients Digital media IT skills Tourism management Hotel operations Service gastronomy Translation services Language skills Software solutions Consulting Patient care Customer service Information management Coordination Complaint management Group travel management Support for tour guides Transport management Accommodation management Incident report management.