Tracking order deliveries and pick-ups to ensure proper standards are being met. Duties: Supervising clinic operations, mentoring staff, overseeing business growth and profitability, leading teams of medical and administrative staff, formulating policies, decision making, delegating responsibilities, reviewing and implementing clinic policies, handling customer service and sales support, managing store operations, training staff, handling escalated complaints, coordinating logistics, and ensuring quality patient care and client service. Skills: Customer service, managerial skills, leadership, mentoring, decision making, policy formulation, communication, MS Office, Zoho CRM, Sappad CRM, Opera, Micros, ClinicSoft, EZvet, Telr, Claimax EMR, HR management, sales support, logistics negotiation, training, and coaching.