Manager — Bellevue Lounge, Doha (07/2022 – 01/2025)
Managed a team of 15 staff, increased salon revenue by 25%, implemented training programs, and improved client retention
Consultant & Brand Educator — Madi International, Doha (01/2021 – 07/2022)
Provided consultancy to salons, delivered staff training, and improved customer retention by 20%
Operations Coordinator & Business Manager — Albaiah Group, Doha (04/2018 – 01/2022)
Oversaw multiple salon operations, managed inventory, reduced costs, and improved team efficiency by 25%
Salon Operations & Maintenance Supervisor — Boudoir Boutique, Muscat (04/2015 – 04/2018)
Managed daily salon operations, implemented preventative maintenance, and led a team of 10+ staff
Owner & Salon Manager — HairStory by Dervish Bruna, Torino (01/2003 – 04/2015)
Managed all salon operations, supervised 20+ staff, reduced costs, and increased bookings by 30% through marketing strategies
Professional Diploma — Beauty & Spa Management, The Esthetic Institute Training Centre (2023)
Human Resources Management Certification — Icon Training Center (2021)
Business Management Certification — Icon Training Center (2021)
GED — District of Columbia Office of The State (2020)
Management & Leadership Certification — Excellence Training Center (2019)
Facility Operations Management
Budgeting & Financial Management
Health, Safety & Compliance
Staff Leadership & Management
Project Management & Improvement
Client & Customer Relationship Management
Vendor & Supplier Management
Sustainability & Environmental Management
Communication & Reporting Skills
Salon Operations
Team Training & Development
Revenue Growth & Upselling
