Salon Manager
Position
Salon Manager
Tech ID
2784372581
Age
33
Salary
9000
AED
Years of experience
12
Years
Marital Status
Married
English Fluency
Fluent
Ethnicity
Tunisia
Current Location
Dubai
Portfolio
View Portfolio
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Experience
Spa & Store Manager 01/2022 - 01/2025 IZIL Beauty - Dubai, UAE - Increased total spa and retail revenue by 50% annually through strategic sales management and targeted team incentives. - Improved customer satisfaction by 80% by enhancing service SOPs, introducing quality checks, and coaching team members. - Maintained 100% Dubai Municipality hygiene compliance across all inspections. - Boosted staff productivity by through KPIs, quarterly evaluations, and performance coaching. - Reduced operational costs via optimized purchasing and strict inventory controls. - Led team to achieve 90–100% of monthly individual and store sales targets. - Strengthened visual merchandising, increasing walk-in. - Achieved 95%+ customer satisfaction rating through fast and effective service recovery. - Managed payroll, controllable expenses, and budgets with consistent accuracy. - Supported marketing campaigns that increased footfall by 20% during peak seasons. - Recommended new products based on customer insights, boosting product relevance and sales. Manager SPALON VIP SPA - Dubai, UAE 01/2016 - 01/2016 - Increased monthly revenue by 20% through new service packages and incentives. - Improved brand reputation with consistent quality control. - Reduced equipment downtime by 30% through preventive maintenance. - Organized special events that increased new client acquisition by 15%. - Enhanced service delivery through team coaching and development. Manager PARK INN HOTEL SPA - Muscat, Oman 01/2015 - 01/2016 - Increased retail product sales by 25% through improved recommendations. - Developed marketing plans that boosted spa bookings by 20%. - Built high-performing team, increasing staff productivity by 30%. - Maintained strong supplier relations for quality and consistent stock. Hairstylist / Supervisor BLADE VIP BARBERSHOP - Muscat, Oman 01/2011 - 01/2015 - Increased client loyalty by 90% through premium grooming service. - Supported daily operations to improve workflow efficiency. - Maintained customer satisfaction above 95%. - Increased retail product sales through strong product knowledge. Hairstylist PARADISE PALACE - Tunisia 01/2010 - 01/2010 - Improved client satisfaction with high-quality grooming and treatments. - Built strong customer relationships, encouraging repeat business. - Ensured accurate billing and seamless guest experience.
Education
Duties & Skills