**Coya Spa** Premium Hair Stylist 2023 – present | Dubai, United Arab Emirates - Provide Exceptional Hair Services. - Special Occasion Styling. - Maintain Client Relationships. - Hair and Scalp Analysis & Personalized Consultation: - Assess hair and scalp conditions, offering customized treatments to address specific concerns such as dryness, damage, or hair thinning, providing expert advice and recommendations for hairstyles, colors, and treatments. - Upsell & Cross-Sell: Actively promote and sell premium haircare and beauty products, including shampoos, conditioners, treatments, and styling tools, contributing to salon revenue. - Stay Current with Trends: Continuously update skills and knowledge of the latest trends, techniques, and products in the industry to offer clients the most modern and innovative services. - Ensure Salon Excellence: Maintain the highest grooming standards and cleanliness within the salon, ensuring a luxurious and comfortable environment for clients. - Client Retention & Rebooking: Encourage rebookings and loyalty through exceptional service and by promoting salon promotions, contributing to overall client retention and business growth. **NStyle Beauty Lounge** Senior Hair Stylist & Manager 2019 – 2022 | Dubai, United Arab Emirates - Delivered a wide range of technical hair services including precision cutting, coloring, highlights, balayage, hair extensions, and special occasion hairstyling. - Assessed hair and scalp conditions to recommend suitable treatments and provide tailored haircare advice. Self Employed Freelance Hair Stylist for VIP's 2016 – 2018 | Dubai, United Arab Emirates - Provided personalized haircare, styling, and beauty services to both private clients and high-end clientele. - Specialized in occasion styling for weddings, parties, and private ceremonies, delivering elegant, trend-conscious looks tailored to each event. - Ensured a premium client experience through attention to detail, discretion, and high service standards. Bronze Saloon Assistant Manager 2012 – 2015 | Dubai, United Arab Emirates - Maintained high standards of customer service to enhance client satisfaction and retention. - Stayed updated on the latest hair and beauty trends. - Ensured salon hygiene, cleanliness, and grooming standards were upheld at all times in compliance with health and safety regulations. - Managed appointment scheduling, monitored client ratings and reviews, and responded to feedback to improve service quality. - Supported day-to-day salon operations, coordinated staff activities, and contributed to team performance and training. Paris Gallery Day Spa Senior Hair Stylist & Supervisor 2005 – 2012 | Dubai, United Arab Emirates - Heading a team of 25 professionals. - Responsible to guide and supervise the hair and salon assistants to ensure that they maintain the spa’s standards. - Providing professional hair care services. - Upheld the standards of sanitation and sterilization as directed by the law and spa's policy & procedures. - Coordinate with the receptionist to have a maximum number of appointments per day.