Oversaw day-to-day operations, implemented strategic initiatives to enhance customer satisfaction and increase revenue, managed and trained staff, conducted recruitment and onboarding, led marketing campaigns, administered payroll and employee relations, prepared financial reports, developed HR policies, managed contracts and tax compliance. Skills include MS Office (Word, Excel, PowerPoint), Internet and Email proficiency, Operations Management, Human Resources, Financial Management, Customer Service, Strategic Planning, Team Leadership, Business Administration, Process Optimization.