Nail Technician - Receptionist at The Beauty Station - Dubai May 2024 - Present: Managing bookings and clients calls, Provide professional customer service, Monitoring supplies and salon’s retail items, Handling weekly and monthly inventory
Receptionist at Coco’s Hotel - Philippines May 2021 - May 2022: Handled clients inquiries, bookings, and customer concerns professionally, Ensured high levels of customer satisfaction by responding to client needs efficiently, Preparing the lists of expected arrival and expected departure, Managed the Reception, Sales, and Operations teams to ensure smooth daily operations
I have experience in front-desk operations, including greeting guests, answering calls, and managing appointments. I am organized, detail-oriented, and skilled in multitasking, with strong communication abilities and a professional, welcoming approach to customer service.
Strong Customer Service & Client Relations, Report Preparation & Document, Sales & target Achievement, Ability to Work Under Pressure, Team Leadership & Team Player, Booking & Scheduling Management, Active Listening, Email Management, Microsoft Word, Microsoft PowerPoint, Zenoti
