Appointment scheduling, Client reception, POS and cash handling, Customer service, Complaint handling, Sales and cross-selling, Record keeping, Inventory management, Staff scheduling, Report preparation, Microsoft Office, Call center management, Salon operations coordination
Warmly greet clients, walk them to the proper beauty station and inform assigned staff of their arrival
Book and confirm appointments via phone and email
Process transactions (cash and credit cards) and issue receipts
Offer beverages and welcome the clients who are in the waiting area
Welcome walk-ins, answer questions about services and schedule appointments based on availability
Inform clients about new services and promotions
Cross-sell services and products when appropriate
