Spa management, Salon operations, Front desk reception, Appointment booking, Client service, Walk-in client management, Billing and payment processing, Cash handling, Card payments, Online payments, Staff training, Staff scheduling, Opening and closing procedures, Vendor communication, Customer service procedures, Guest check-in and check-out, Reservations management, Event coordination, Social media management, Business strategy, Team management, Operations supervision, Budgeting, Promotional campaign development, SAGE invoicing, MS Excel, MS Word, Email, Internet, Office software, Keyboard skills, Filing