Spa and salon operations management, Team management, HR management, Recruitment and onboarding, Staff training and development, Performance management, Workforce scheduling, Payroll processing, Financial planning, Budgeting, Expense control, Revenue forecasting, Accounts payable, Bank reconciliation, VAT returns, Inventory control, Vendor management, Contract negotiation, Marketing strategy, Digital marketing, E-commerce management, CRM, Customer service management, Loyalty programs, Event planning, Process optimization, SOP development, KPI reporting, Zenoti, Fresha, JD Edwards, Oracle Finance, Tally, Online banking platforms, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Outlook