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Receptionist
Position
Receptionist
Tech ID
5012154378
Age
40
Salary
8000
AED
Years of experience
6
Years
Marital Status
Single
English Fluency
Fluent
Ethnicity
Україна
Current Location
Дубай
Portfolio
View Portfolio
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Experience
Polar Bear Dental Clinic Dubai / Administrator / October 2024 till now NMC Healthcare Dubai / Customer Care / February 2021 - 2023 Emirates Hospital Group / Medical Receptionist / April 2019 - 2020 NMC Royal Hospital DIP / Call Centre Front Desk / August 2017 – 2019 Dubai Parks and Resorts / Customer Service / October 2016 - 2017 Academic Chamber Choir Bortnyansky / Classic Singer / Teacher / January 2001 - 2016
Education
BACHELOR OF ARTS: 1998 – 2001 / Chernihiv Musical College in Music teaching, choir conductor & actor
Duties & Skills
Exceptional communication | Customer-focused | Administrative support | Clerical expertise | Time management | Adaptable | Team collaboration | Planning & coordination | High-pressure performance - Responding promptly and professionally to customer inquiries via phone, email, or chat. - Delivering high-quality service to ensure customer satisfaction and a positive experience. - Experience with CRM systems and Medical Information Systems (MIS) - Collaborating with internal departments to resolve issues and improve services. - Effectively handling complaints and conflict situations while maintaining customer loyalty. - Maintaining strong knowledge of the company’s products and services for accurate support. - Cash handling, POS transactions, and daily financial reporting - Contributing to and updating internal knowledge bases and customer support materials. - Reception and front desk coordination - Excellent communication and multitasking skills
