- Overseeing daily operations, monitoring daily sales, and ensuring teamwork to achieve monthly targets. - Ensuring employee individual productivity. - Monitoring efficiency and creating a positive work environment. - Inventory controller & SOP Audit. - Ensure company goals, and objectives are set and met by each employee. - Create weekly and monthly schedules of employees, as per business requirements.
- Establish tasks for employees to ensure a clean workplace and proper stocking supplies. - Listen and empathize with clients' feedback for customer service improvement and promote offers. - Responsible for monitoring daily and monthly sales and ready to discuss in a management meeting. - Providing daily reports, creating ideas, and maintaining teamwork to achieve targets.
- Responsible for checking all keys, cash handling, and salon expenses. - Ensure employees have a firm understanding of the Standard Operating Procedure of the company. - Provide a positive and happy attitude toward clients and employees. - Calling, making appointments, answering and assisting client's inquiries. - Managing placing and tracking orders supplies and equipment.
- Supervising operations like scheduling and training. - Responsible for opening and closing cash registers and deposits. - Daily reports and maintain teamwork to achieve targets. - Enforcing internal policies and procedures to ensure the safety of the clients and employees. - Operate cash registers and perform opening and closing functions. - Handling cash and providing excellent customer service.
- Served customers and displayed effective sales skills. - Coordinating with the team stores to achieve set goals. - Answering calls, responding to emails, and preparing documents. - Greet and assist the client to their perspective table. - Interface with the customer to provide their needs. - Answer all customer queries with a smile and provide the best manner. - Promote specific products/meals as directed by the restaurant.
- Meet or exceed monthly quota and record sales. - Prepares reports by collecting, analyzing, and summarizing information. - Interact and help colleagues to make a task well done. - Computer literate: MS Word, MS Excel, MS PowerPoint - Knowledgeable in communications and customer service - Ability to work under tight deadlines & pressure. - Proven ability to react positively & effectively in emergency relations - Adaptable, flexible, able to deal with a wide range of conflicting needs & demands. - Proficient in multi-tasking skills
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