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Salon Manager
Position
Salon Manager
Tech ID
5056799669
Age
35
Salary
5000
AED
Years of experience
8
Years
Marital Status
Married
English Fluency
Fluent
Ethnicity
Pakistan
Current Location
Ajman
Portfolio
View Portfolio
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Experience
Salon Manager / Receptionist Directed daily salon operations, staff scheduling, and service delivery. Recruited, trained, and coached team members; conducted performance reviews. Resolved client issues, handled VIP bookings, and maintained service standards. Oversaw inventory and vendor coordination; prepared sales and cash reports. Implemented loyalty programs and upselling scripts that increased repeat clients. Led weekly meetings to align goals and improve communication. Front Desk Agent / Receptionist Managed check-in/out, reservations, emails, and call handling. Coordinated with housekeeping/maintenance to resolve issues quickly. Onboarded and mentored new front desk staff; ensured SOP compliance. Kept accurate guest records and daily reports. Call Center Representative Resolved customer queries; met KPIs for satisfaction and AHT. Provided billing information and promoted services. Helped develop call scripts and support guidelines.
Education
Bachelor in Arts
Duties & Skills
Team Management & Staff Training, Customer Service & Client Relations, Front Desk & Call Handling, Scheduling & Appointment Management, Cash Handling & Billing, Microsoft Office (Word, Excel, Outlook), Sales & Upselling Techniques
